02-16-2021 12:28 PM
I preordered this and never got the preorder code for this game?
Solved! Go to Solution.
02-16-2021 03:22 PM
Hi there, Tirnoth,
Welcome back to our community forums. I appreciate you writing to us about your order. I pre-order quite a lot of video games and always like to get extra DLC when I can. I'd be glad to give you some information on how to get help moving forward.
We are happy to research this situation if you would send us the following information via private message to our Gaming-BBY inbox:
Message Subject: Game Title & Platform
Message Body: Include...
We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please make sure that you are sending your message to the Gaming-BBY inbox in an effort to assist everyone promptly and in the proper order. Also, sending multiple messages does not increase response time.
Please let me know if you have any other questions I can help with!
02-16-2021 06:16 PM