I recently puchased the Katamari Damacy Reroll New Game Plush item in store and was expecting to get my game code on my receipt. It was not there. I checked my email, talked with chat support 3 times, called somebody through the support line they gave me and they insisted it was a physical card that had the code. So I went back to the store like they suggested, the manager did an even exchange for the item and said I should get the code now & I still have yet to have it. I read online some people have had luck getting their code through the forums. Can anybody help?