Gaming Support

[StephenHawking]

Much like the other posters, I also did not get a DLC code for my PS5 copy of Crisis Core after store pickup a few days ago.  Usually Best Buy is pretty on the ball with these, so I hadn't really noticed until this evening.

[JacobW-BBY · Accepted solution]

Hey there, StephenHawking, 

Thanks for reaching out via our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.

[StephenHawking]

Code came through.  Thanks for your support!

[JacobW-BBY]

No problem at all. I am glad to hear that you received your code. Please reach back out if you need anything else. 

Jacob

Best Buy Corporate