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Regular Member
Posts: 43
Registered: ‎08-12-2018

Re: Mega man 11 preorder bonus

As long as we people that have GCU continue to accept BBY practices then they won't care. They're losing money with GCU members now and they honestly don't care if we are elite members or not.

 

I have not liked the way they have been doing things recently and I feel they don't honestly care about supplying their stores to meet the demand nor do they care about any of these pre-order bonuses or anything they advertise on their site. We shouldn't have to wait 15-20 days for an offer that is applied as a 500 credit it should be automatically at a cash register applied to purchase.

 

Enough of these games and making customer's jump through hoops to get these pre-order bonuses. I haven't had any problem with my pre-order of MegaMan or Assassin's Creed from Gamestop. Good god BBY get it together. You're going to lose a lot of customers over this and sadly this affects my purchase of buying cellphones, dvd's, printers, refrigerators, vacuums, washing machines, gps devices and many other products you have to offer. I have lately not been a satisfied customer because of all the hoops you're making me jump through to get items that should have been already included or applied to at purchase.

 

Instead we have to either wait and pray or deal with the usual customer service responses that say they'll help us only to have us wait longer and delay us even more. Does Best Buy actually care about their customers any more? This is really sad to see. Smiley Sad

New Member
Posts: 2
Registered: ‎10-03-2018

Re: Mega man 11 preorder bonus

same thing happened here. I searched everywhere in the packaging and wasn't able to find it.

New Member
Posts: 7
Registered: ‎10-02-2018

Re: Mega man 11 preorder bonus

Same here. No code in the packaging or by email.
Posts: 5,142
Topics: 76
Kudos: 409
Blog Posts: 13
Solutions: 445
Registered: ‎07-27-2015

Re: Mega man 11 preorder bonus

[ Edited ]

Hey Everyone –

 

Thanks for your pre-orders, and for calling this to our attention. I’m sorry to hear you reporting you’ve not received your Mega Man pre-order bonus codes.

 

If you haven’t already, please be sure to check any spam or promotions folders you may have, as some email services like to mark these emails as such. In the meantime, I’ve escalated this with our gaming merchants to investigate, and will update this thread once I hear back from them with an answer. In the meantime, we ask for your patience while we review this situation.

 

Thanks for your patience,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Regular Member
Posts: 30
Registered: ‎11-13-2013

Re: Mega man 11 preorder bonus

Add me to the list. I preordered and picked up both the Switch and PS4 version. No codes emailed yet. And I’ve checked all my spam/junk folders. It’s a problem on your end, Best Buy.
New Member
Posts: 2
Registered: ‎10-06-2017

Re: Mega man 11 preorder bonus

I’ve been checking my Spam and email regularly, still nothing. I hope we don’t have to wait too long.

New Member
Posts: 2
Registered: ‎10-04-2018

Re: Mega man 11 preorder bonus

Just chiming in to share that I also have not received my pre-order bonus (code?) either. Picked up Astro Bot on same day. It also has not been sent.

New Member
Posts: 3
Registered: ‎12-01-2016

Re: Mega man 11 preorder bonus

Checked my emails main inbox as well as my spam folder. Nothing there. PMed the Gaming Support account Gaming-BBY, prior to this thread recieving a Mod reply, they said I'd hear back as soon as possible and haven't got any further replies. We are all faithful shoppers, Many others surely don't know about this forum to post their discrepencies... I myself have GCU until 2020... This is ridiculous and making me wonder why.

New Member
Posts: 2
Registered: ‎10-03-2018

Re: Mega man 11 preorder bonus

contacted support through twitter. They tried amending the situation, but only ended up giving me the code I used for Legacy Collection from the same order I preordered MM11 from.

New Member
Posts: 4
Registered: ‎05-29-2018

Re: Mega man 11 preorder bonus

Still haven't gotten anything out of this after my Switch preorder. Nothing in my spam folder either or on here.