03-10-2021 04:20 PM
Solved! Go to Solution.
03-10-2021 06:34 PM
Thanks for reaching back out to us on our forum for support. I can understand wanting to ensure you snag a steelbook for this game, and I'm sure you've been looking forward to its release! While you're correct in that the pre-order bonus for this should be added retroactively to your order at some point before its release, I'd be happy to review your purchaser further in the meantime and provide any additional support that I can.
To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.
All the best,
03-10-2021 11:19 PM
Thanks for the offer of help. The steel book appears to have been added to my order since I posted this message. I'm not sure if that is just coincidence or if you did something to fix it but everything appears good now. Thanks again!
03-11-2021 12:28 PM
I appreciate you posting this update, and I'm so glad to hear that your steelbook is now listed on your order! If you need any support in the future please don't hesitate to reach back out.