03-11-2019 04:08 PM - edited 03-12-2019 02:49 PM
Thank you for reaching out to us on Best Buy forums. Having an order cancel is certainly concerning and I understand wanting to figure out what might be going on. I recommend checking here for some things to review regarding your order.
If you still have questions, please feel free to let us know!
03-11-2019 04:29 PM
er I don't think that link really leads to anything we don't already know.
Ultimately I just want to know if Best Buy plans on fixing the transaction process so we can stilll get the digital game at the sale price ($39.99). Super mario bros for switch is currently in a "not available to individual sale" state. other retailers have already jumped back to 60, so im assuming they already sold out of their mario sale. So we are desperate best buy, please!