03-10-2019 07:54 PM
I have been trying to purphase Super mario bros for switch digitally for the past 3 hours. All 5 attempts were cancelled. Called the banks and everything is clear on their side. I even tried calling best buy support which tried placing the order but it still cancelled. Amazon, walmart, everyone else is out of stock. You are my last hope Best buy! I am assuming Mario day deals will be over after today hence the desperation. Anyone else having cancellation troubles??
If you see this Best Buy at least save me a code so my efforts were not in vain :/
03-11-2019 07:33 AM
03-11-2019 11:47 AM
I had the same issue all day yesterday. I called the number on the text and was told that they were working on it, as it was a known issue and that they would call once it was resolved. I too tried 2 seperate cards on seperate accounts received confirmation immediately followed by the cancellation. Today, since i hadnt heard anything and am thinking they won't honor the previous orders when they special is over, placed another order this time using my paypal account (which BTW is connected to one of the same cards i used previously) So far I have not received a cancelation but its also been 2 hours and no codes. Not sure when those will be sent as thats a source of contraversy as well since no one at bestbuy or online can give a straight answer on how long it should take.
Best of luck!
03-11-2019 11:57 AM
03-11-2019 12:57 PM
Well mine has been processing much longer than that but i'm not sure if i wanna see it as good sign just yet. Even better is that now if you try to order again Odyssey says "not for individual sale" and Party says "coming soon" which are the two i placed orders for.
03-11-2019 03:23 PM