09-01-2019 02:22 PM
Thank you so much for bringing the issues with your copies of The Dark Pictures Man of Medan and bonus codes. We’ve bubbled up these issues to our partners on our end and we would be happy to share some more insight with you all once we have an update. Please note due to the holiday weekend we may not have an update until Tuesday. We sincerely appreciate to your patience in the meantime.
09-03-2019 12:31 PM
I have to say that all the previews I’ve seen for The Dark Pictures: Man of Medan have me very intrigued to potentially play this game!
With the pre-order bonus adding some additional content, what more could you ask for? Our understanding is that all pre-order codes went out on release day, so if you’ve checked your spam/junk mail folders and with Gmail, the Promotions folder, and not found your code email, please check our post “Game Codes - Read Me First” found here for more assistance.
For anyone who did not receive their full game code for Xbox, we are still looking into what happened with those codes, but do not currently have an ETA for resolution. There is a separate thread on those code issues here. Please watch that thread for any updates.