09-30-2019 08:47 AM
10-01-2019 07:53 PM
10-03-2019 06:03 PM
10-04-2019 06:34 AM
I still just want to know how to escalate my complaint. Not trying to cause a ruckus, but I do want to be sure it reaches someone who can make a difference.
10-04-2019 08:50 AM
I can assure you that our gaming teams are fully aware of the situation, so that we can hopefully avoid something like this happening again in the future.
While we appreciate the additional discussion, we have provided Best Buy's official response on this. As such, I am blocking any new replies to this thread.