04-05-2022 08:41 AM
I preordered the digital version of Lego Star Wars the Skywalker Saga for Xbox but instead I receiving an email for the Xbox I was sent an email for the Nintendo version of the game. Can I get a refund or trade in for the Xbox version of the game.
04-05-2022 08:46 AM
Welcome to the Best Buy Forums.
We appreciate you reaching out in regards to your recently purchased pre order. I sincerely apologize about the outcome of this, it's not an experience we want our customers to have. I would love to assist and see what's possible. Please send over a private message with your full name, phone number, email address and order number. Just click on the "private message" next to my signature.