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Posts: 1
Registered: ‎04-05-2022

Lego Star Wars preorder issue

I preordered the digital version of Lego Star Wars the Skywalker Saga for Xbox but instead I receiving an email for the Xbox I was sent an email for the Nintendo version of the game. Can I get a refund or trade in for the Xbox version of the game.

Posts: 20
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Registered: ‎11-03-2020

Re: Lego Star Wars preorder issue

Hello, LeDoge!

 

Welcome to the Best Buy Forums.

 

We appreciate you reaching out in regards to your recently purchased pre order. I sincerely apologize about the outcome of this, it's not an experience we want our customers to have. I would love to assist and see what's possible. Please send over a private message with your full name, phone number, email address and order number. Just click on the "private message" next to my signature.

 

^Thank you,

Alex|Social Media Specialist | Best Buy® Corporate
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