04-12-2022 10:00 PM
04-13-2022 08:25 AM
We appreciate posting with us here on the Forums. It's never ideal to miss out on a pre-order bonus. As such we can understand your disappointment when the Steelbook was not included with your order. Typically, these pre-order bonus units are available while supplies last. They also cannot be obtained or ordered separately. We apologize for any frustration this may bring about.
04-13-2022 09:00 AM
04-13-2022 09:48 AM
Thanks for checking back. To get the Steelbook, you’ll need to place an order for the version that has one included if that works for you.
04-13-2022 09:52 AM
04-13-2022 10:12 AM
No worries at all, I can understand your efforts to fulfill the gift. This is a pre-order promotion. When you place an order, and if the Steelbook is available for your version of choice, it will be automatically added. We do not have an option to swap Steelbooks amount different versions or ship them independently. I hope this helps provide further clarity.