Gaming Support

[sunny3292]

Hi Best Buy Community,

When I picked up my order of the Lego Star Wars Skywalker Saga (Deluxe Switch edition) today, the Steelbook case was missing....or perhaps still with Boba Fett?  The game and the Lego Luke Skywalker with the blue milk are fantastic, but I'm in as many pieces as C3PO tied to Chewy's back without that Steelbook case--it was absolutely the reason it was imperitive (!!) to purchase the game at Best Buy!  Lego Han in carbonite--so cool!!!    I heard even the inside is gorgeous.  

The woman at the store said they didn't have any cases and noted that the Steelbook part of my order has a status of "preparing" (like maybe the carbon is still liquid and there's a chance Han might escape with Leia and Chewy and an ice cream maker full of Beskar?)  The employee seemed to think that "preparing" might mean there's a chance it will be in stock for me to recieve in the future.  Thank the maker! 

However, from what I've read, the Steelbook is "while supplies last."  Everything would be awesome if I could get this case.  Is there any chance that it will go from "preparing" to actually showing up???  I'd even dress up like bounty hunter Boushh and go to Jabba's palace to get it if there's a chance it will show up.  Please let me know if it is possible (and I'll change my own status to "preparing" while I get working on cures for hibernation sickness).  

Sincerely,

Someone who loves Han

[Michael-BBY Social Media Specialist · Accepted solution]

Greetings, Exalted One.

Allow me to introduce myself, I am Michael, wannabe Jedi Knight and friend to Captain Solo. Knowing the amount of attention LEGO Han has received from bounty hunters recently, I understand the demand for Captain Solo is very high. I would be more than happy to seek an audience with you to discuss what may be possible regarding Solo's life. While I do not have any hard-working droids to send to you as a gift, please feel free to send me a Private Message with the following info:

• Your full name
• Phone number
• Email address
• Order number
•  & a copy of your Imperial Peace-Keeping Certificate as issued by the Bounty Hunters Guild (just kidding)

From there, I should be able to take a closer look to see how I may be able to help! I hope to work out an arrangement that would be mutually beneficial and enable us to avoid any unpleasant confrontations. To send me this message, please click the blue Private Message button located below in my signature. This should allow your R2 unit access to my inbox where it can deliver the information I would need to investigate further.

I hope to hear from you soon,