Gaming Support

[Omer30 · Accepted solution]

Finally!!!! I see a charge of 250 bucks on my account

[HipHopHead911]

Ok I just got charged there’s hope. Now please get me my game On time for Friday Best Buy. I really don’t wanna spend another 65 and tally up My total to 300 dollars and some change.

[aXikem]

Just spoke with an agent on chat and he said that orders are delayed because of the virus. Not sure if he's a reliable source since chat agents typically don't know much of anything other than what we see on our own order statuses, but still worrisome to hear.

[Jantley]

Anyone in NC waiting on an update? Also anyone who payed through PayPal and was already charged still have it showing as "delayed"? Or did you receive an update?

[HipHopHead911]

So my CC was charged but my order status still remains the same “delayed”. Correct me if I’m wrong guys and gals but doesn’t BB state that you’re not going to be charged until you’re order ships. So if some of us have been charged shouldn’t we shortly receive our shipping confirmation emails sometime today with tracking number so we know when to expect it by. Btw does anyone know who Best Buy uses for there shipping carrier? UPS? Fed Ex? USPS? I pray to the gods above it’s not USPS because they are the absolute worst.

[bbq_of_doom]

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@HipHopHead911 wrote:
So my CC was charged but my order status still remains the same “delayed”. Correct me if I’m wrong guys and gals but doesn’t BB state that you’re not going to be charged until you’re order ships. So if some of us have been charged shouldn’t we shortly receive our shipping confirmation emails sometime today with tracking number so we know when to expect it by. Btw does anyone know who Best Buy uses for there shipping carrier? UPS? Fed Ex? USPS? I pray to the gods above it’s not USPS because they are the absolute worst.

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That's my understanding, yes: it's charged because it's shipped.

[KrusteyTheClown]

It still says delayed because bestbuys website takes time to update info. Also when something is "shipped" it doesn't necessarily mean its in transit. Shipped means the shipping label was created. You'll get the email with tracking number either today or tomorrow. And they've always used UPS to ship items to me.

[Agraywarden]

UPS is the worst here x(

[JackFoley]

Mine just switched to SHIPPED - Arriving Friday!!
Don't give up hope!

[rick2079]

Mine was showing shipping delay but just got an email saying that my Collector Edition has shipped.

So i guess is a waiting game for everybody.

Hope everyone gets that sort of email today or tomorrow to have the game on friday.