Gaming Support

[Omer30]

Hi All,

It is Tuesday already amd my preoder status has not changed and I do not see any charge on my credit card. Has it shipped for anyone? Are they going to do release day delivery?

Thanks

[Pulk87]

I was wondering the same thing. I have an ellie edition pre-ordered. Any information would be greatly appreciated.

[Jantley]

This has happened to a lot of people and we're all just sort of playing the waiting game, I guess. Apparently some people's orders have been cancelled, but they also didn't receive the second email stating the delay email was a mistake. Someone correct me if I'm wrong.

[Jantley]

Also payed through PayPal so I've already been charged. I've chatted with two best buy support employees and they've "reaffirmed" me that I'll receive my order...

[Omer30]

My status says Delayed. It has been like this since May 29th

[Omer30]

When did they charge you?

[Pulk87]

I did receive the second email saying the delay email was a mistake. I was just wondering like you when it'll be shipped out since it's Tuesday afternoon already.

[Jantley]

@Pulk87 hopefully tomorrow we'll have an update, who knows?
@Omer30 They charge you immediately when you use PayPal. In my case, it was Feb. 13th.

[scary69]

I didn't think they charge til it shipped 🤷‍♀️ seems a lot say delayed. But some are saying its an error. I'm doing store pickup but says delayed.🤦‍♀️

[tubtub]

Yeah i think these will ship Wednesday. Thats normally when my games get shipped for Friday delivery. No pending charge yet either so hopefully soon