04-08-2022 09:00 PM
I placed a Best Buy order back in 2019 containing, among a bunch of other games, LEGO Star Wars: The Skywalker Saga.
Naturally, my credit card expired between then and the time of release. Foolishly, I provided a new one through the website.
Not only was I charged full price for the new game, but I also got charged all the money I'd saved with the GCU discount on prior shipments!
I was charged $192.81 for what should have been, after tax, a $51 game.
How do I go about getting this corrected, other than doing a chargeback?
04-09-2022 10:00 AM
Good morning, ATimson.
Thank you for reaching out on our Community Forums. As someone who keeps diligent track of my finances, seeing something like this happen is not ideal. I would love to see if I can help you out. Could you please send me a Private Message with your full name, phone number and email? That order number if you have it available would help as well! To send me a Private Message you can click on the blue button in my signature below!