01-27-2019 11:30 PM
01-29-2019 08:27 AM
I know all preorders that were in had the keychain added to the pre-orders. Are the keychains first come first serve basis on pre-orders?
I have my kingdom hearts pre-ordered from 2015 and my keychain pre-order is not avilable as the store has no more available for pre-orders and I can't make any adjustment due to account issue.
01-29-2019 01:20 PM
01-29-2019 02:05 PM
I have seen a lot of posts about the Pre-order bonuses not being recived. This happend to me and the rep that I talked to when I went in the store to pick up my game, which I pre-orderd on the 28th, he got upset saying that I didn't get any of the extras. I then went on best buys website and did a live chat with one of the customer service reps and she got it figured out right away. She even set it up so it would be shipped to my house instead of me having to drive all the way back to best buy. So if anyone else is having these issues I recommend just going throught the live chat and the should get sorted out.
01-29-2019 02:20 PM
Thank you for taking the time to share your concerns with us regarding the Kingdom Hearts III pre-order bonus keychain. Now that Kingdom Hearts III is finally here, I hope you’ve all been enjoying the game thus far.
As Sam-BBY has mentioned previously on this thread, due to quantity limitations, Best Buy discontinued the free keychain bonus offer with pre-orders of Kingdom Hearts III on Tuesday, January 22. Any pre-orders placed after this date would not have qualified for the free keychain.
|SeanM|Social Media Specialist | Best Buy® Corporate|
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