Gaming Support

[Burress]

Anyone get a code? I still have not.

[Jer0009]

No, I still have not received my code....

[hulksmash865]

So I pre-ordered Just Cause 4 Gold Edition for Xbox One (Digital) on November 26. Today was the day that the codes were supposed to go out. However, I have not received my code for the game.

[Kcchiefs00]

I have not received my codes either which is bull considering that the Deluxe and Gold pre order included 24 hour early access.  Looks like some people are going to get 24 hours later access.

[Majordani3l]

*FYI, I know this is an XB1 chat, but I did the JC4 Pre-Order for PS4 and contrary to the rumors I see going around in the forums, not all PS4 players have gotten codes; I haven't and a few PS4 friends I know haven't either*

No! This is just crazy! I got my Best Buy Pre-Order bonus code which came in email at 1:41am this morning but still no game code. My 24-Hour Early Access is now 32-1/2 hours late! What the heck is going on Best Buy?

[Majordani3l]

Really? I still don't have a code and a couple friends on PS4 I know still don't have theirs either. Did you have to talk to a Rep to get them to send your code or something? They sent me my Pre-Order bonus code but not the game code.

[Burress]

I had to call but got my code sent to me. I didn't get a preorder bonus code, but still got it finally.

[Gam3r_4_Life]

I didnt have to contact them to get the code. I actually received it at about 10pm on the 2nd via email.  But just had to wait to be able to use it.

[Machesebro]

I have also not recieved my digital gold edition. Called last night and spoke with a code specialist who told me he would email me the pre oder bonus and to try redeeming that for early access to the game? Made no sense to me. He also never sent me any email with any code. I have a case number and will try again today I guess. At least I'm not alone in this!

[Majordani3l]

Correction: I did receive the code for the game. I mentioned in my earlier post that I received the Bonus code but not the game code but in fact what happened was they sent them in two different emails. They sent the game code at 1:08am and the Bonus code at 1:41am. As such, since I have Gmail, when the Bonus code email came in at 1:41am it collapsed the previous message and made it so I easily missed it when I opened my email to check this morning... they should send both in one message. Anyway, I've got mine.

Still though, me getting it at 1:08am last night still means I received my 24-Hour Early Access code 25 hours and 8 minutes late