Add Product

Search Results:

New Member
Posts: 2
Registered: ‎11-23-2018

Item missing from delivery from

I purchased fallout 76 and it was shipped with a steelbook case. When I opened the package, the game was not in the package. The package only contained a damaged steelbook.
Posts: 5,232
Topics: 76
Kudos: 155
Blog Posts: 13
Solutions: 458
Registered: ‎07-27-2015

Re: Item missing from delivery from

Hi Sallyn30 –


Welcome to the forums and thanks for posting. I’m sorry to hear your Steelbook arrived damaged, and will be happy to advise you here.


As you may now know, the Steelbook and game disc were shipped separately for most customers, and the game disc should not have been inside your free bonus Steelbook. That said, if you’ve still not received your copy of the game, or require assistance with your damaged Steelbook, please let us know so we may be of assistance.


Happy Gaming!

Michael M|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!