Gaming Support

[wzh19921016]

Hi,

I purchased 2 $20 steam gift cards from bestbuy.com and Steam support just told me that one of them is not activated. Could someone help?

Thank you!

[AaronG-BBY Social Media Specialist]

Hello,wzh19921016,

Welcome to our forums! I can understand your concern about not having your card activated.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address 
• Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,