05-06-2022 08:04 AM
Welcome to the Best Buy Forums!
HI wzh19921016. Thanks for reaching out to us about this. I know you're excited to use your Steam gift cards. I can take a look into this for you to see what happened.
Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.