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Posts: 1
Registered: ‎11-06-2021

Incorrect email entered for Far Cry 6 game code

Back on November 16, I ordered the "ASUS - 15.6" Laptop - AMD Ryzen 7 - 8GB Memory - NVIDIA GeForce RTX 2060 - 512GB SSD - Fortress Gray". Upon purchase, the Best Buy website stated it came with FarCry 6 when it comes out. Now that the Farcry 6 has recently come out, I went to try to redeem the code only to find out I never received the code because an incorrect email was entered. Is there a way I'm able to get the digital code sent to my correct email address so I can enjoy this game?

Posts: 2,117
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Registered: ‎07-06-2009

Re: Incorrect email entered for Far Cry 6 game code

Hello, QuintonR,

 

Welcome to our Best Buy Support forums! That sounds like a great laptop that you got. I can understand wanting to get the Far Cry 6 game code so that you enjoy playing that. 

 

I'll be happy to see what options I have to get this to you. Can you please send me a private message with your full name, phone number, email address (both the one used on the order and the correct one), and the order number. To send the message, you can use the button in my signature below. 

 

Sincerely,

 

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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