07-05-2022 02:42 PM
Hello, it seems that I should have receieved the code by email rather than on the receipt from what I've read on here. Unfortunately when I told the cashier I didn't have a best but rewards account he just rang me up anyways, I assumed this was fine as the box on the Plush says it is on the receipt. Is there any way I can get the digital download code now?
07-05-2022 03:16 PM
Welcome to the Community Forums! We are happy to have you join us. I can certainly understand how confusing it can be to receive codes in different manners. I would be happy to take a closer look.
To get started, please send me a private message with your name, phone number, email, and customer service pin that is located at the bottom of your receipt. You may do this by clicking on the blue button next to my signature. Thanks!