10-11-2018 07:56 PM
I purchased a digital code for Forza Horizon 4 on Friday Oct 5th and I called in on Saturday Oct 6th to see where my digital code was. The best buy employee advi me that Best Buy does not have any codes at this time and that it could take up to 48 to 72 hours before I would receive my code. It is now Thursday Oct 11th and I still do not have a code, what gives? Can somebody please help me? I purchased the digital game at a Best Buy store along with Mario Party and I'm not sure what the heck is going on with my Forza Horizon 4 digital code.
10-16-2018 09:19 AM
Good morning, Gusto915,
That code should’ve definitely arrived by now, so thanks for your patience while waiting for assistance! We’ve been busier than normal here on the forum, and we subsequently haven’t been able to respond to everyone as quickly as we’d like. I’d be happy to help though, as I’m sure you’re just wanting to play the game.
I’ll need your information to see what’s causing the hiccup, so please know I’ll be sending you a private message shortly to keep your details safe. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.
|Alexandra|Social Media Specialist | Best Buy® Corporate|
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