Gaming Support

[lriley15875]

I placed an order for 2 Xbox live gold digital codes and received an email that my order had been received at 6:03 on July 15th. It is now July 18th (well over 48 hours) and I have yet to receive my order in my digital library.

[AndrewB-BBY Social Media Specialist · Accepted solution]

Good morning, lriley15875,

Thank you for stopping by our community forums. I use digital downloads quite a lot and know I would want this order to be completed as quickly as possible. I appreciate you letting us know about this order and would be happy to see what options I may have to assist you.

I'd like to begin by checking out this order and will need a bit more information. Can you please send me a private message with your:

Full name

Email address

Phone number

Order number

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.