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Posts: 2
Registered: ‎07-17-2021
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I have not received my digital codes

I placed an order for 2 Xbox live gold digital codes and received an email that my order had been received at 6:03 on July 15th. It is now July 18th (well over 48 hours) and I have yet to receive my order in my digital library.
Posts: 6,667
Topics: 227
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Registered: ‎08-21-2017

Re: I have not received my digital codes

Good morning, lriley15875,


Thank you for stopping by our community forums. I use digital downloads quite a lot and know I would want this order to be completed as quickly as possible. I appreciate you letting us know about this order and would be happy to see what options I may have to assist you.


I'd like to begin by checking out this order and will need a bit more information. Can you please send me a private message with your:


Full name

Email address

Phone number

Order number


You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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