03-18-2019 02:45 PM
Welcome to the Best Buy Community forums. Thanks for reaching out to us about your missing code.
Have you already reached out to our Gaming-BBY team, as described here? If so, that team will usually be able to get back to you in a couple days. If you haven’t heard back, please review that thread and send another message, being sure to include all of the information requested. If any of those details are missing, you may not receive a reply.
If you have any other questions, please let me know