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Posts: 6
Registered: ‎10-25-2011
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Hollow Knight Plush Digital Code

I bought the Hollow Knight Plush today which on the box states "includes digital code for Hollow Knight on Nintendo Switch". I didn't notice the fine print saying "provided on receipt at point of sale".

There is no game code printed on my receipt. How do I get my code now?
Posts: 7,480
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Registered: ‎10-10-2012

Re: Hollow Knight Plush Digital Code

[ Edited ]

Hey there Evenigray-

 

I’ve heard of the many adventures of Hollow Knight, though I can’t say I’ve experienced those adventures myself.  However, getting a bonus digital code for the Nintendo Switch would absolutely be a nice addition!

 

Since posting, have you gotten a resolution to this?  If not, please send me a private message including your full name, email address, phone number and the Customer Service PIN from your in-store purchase and I can look into it for you.

 

You can send me a private message by logging into the forums and clicking on the button across from my name on this post.

 

Have a great Thanksgiving!

Bill|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 1
Registered: ‎12-25-2018

Re: Hollow Knight Plush Digital Code

Hi I bought hollow knight plush they said code was on receipt there's no code. Please help
New Member
Posts: 1
Registered: ‎12-25-2018

Re: Hollow Knight Plush Digital Code

I purchased this for my son for Christmas and also did not get the code on my receipt.  It has a place for it but its just blank.

New Member
Posts: 2
Registered: ‎02-10-2019

Hollow Knight Plush without download code

Hello. I purchased the Hollow Knight plush that was said to have the download code for the game printed on the receipt. I read a few other topics on this and see it is a fairly common issue, but I made a new topic just so it would have a better chance of being rectified quickly. I have all of the necessary information ready to PM to get this resolved.

Thanks in advance.
New Member
Posts: 2
Registered: ‎02-10-2019

Re: Hollow Knight Plush without download code

Oh my. I left out the most important part. The code was not included on my digital email receipt.
New Member
Posts: 1
Registered: ‎02-11-2019

Hollow Knight Digital Code

I purchased the hollow knight plush that came with a copy of the game for switch, but never got an email with the code, and the section for it on the digital receipt was empty

New Member
Posts: 2
Registered: ‎02-15-2019

Hollow Knight digital code never delivered

Hey, same situation as all the other posts with similar titles, I got the hollow knight ditial edition plush from Best Buy a few weeks back and haven't received my digital code in the email. I have the email still with the details from the purchaase so i can give them to an assistant whenever ready. Thanks!

Posts: 2,937
Topics: 22
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Solutions: 170
Registered: ‎11-29-2016

Re: Hollow Knight digital code never delivered

Howdy, michhoct,

 

Welcome to our forums!  I’ve heard a lot of great things about Hollow Knight, so I imagine you’ll want to get your adventure started as soon as possible.  Our Support Forums are a great place to get help, and I’ll be happy to point you in the right direction!

 

If you’re still awaiting the arrival of your code, I’d recommend reviewing our Game Codes-Read Me First floated post, as it details the steps you can take to get in touch with our Gaming Support team, so they might send your code to your email address.  It’s a pretty straightforward process for them, and I’m sure they’ll be able to get your code to you soon!

 

I hope this helps, but if you have any other questions, please don’t hesitate to ask.

 

Cheers,

SeanM|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 6
Registered: ‎12-02-2014

Hollow knight digital plush code

I purchased this bundle today and had my receipt emailed to me but when i checked it the activation code wasn't on there for the game. There is a blank space under,

 

" Below is your activation code"

 

and  

 

"In addition, your activation code will be emailed to"

 

blank

 

Email,

 

How can I get the code?