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New Member
Posts: 1
Registered: ‎11-23-2018

Help!!! Hollow Knight

Just picked up Hollow Knight for the switch but the reciept did not have the game download code on it.

New Member
Posts: 1
Registered: ‎11-23-2018

Hollow knight plush digital download code?

I purchased the plush and download bundle of Hollow Knight today and i when i got home i noticed there was no download code on my receipt, any idea how im supposed to get my game? i called the store and they basically told me there was nothing they could do.

New Member
Posts: 1
Registered: ‎11-23-2018

Re: Hollow knight plush digital download code?

The same thing just happened to me. Fangamer, the publisher of this edition of the game, said that Best Buy had already fixed this problem but that's apparently not the case.

Recognized Member
Posts: 112
Registered: ‎05-24-2014

Hollow Knight Plush digital no code on reciept

I see a few other users have the same problem. Just bought hollow knight plush with digital copy of game which says on box "code will be provided on receipt at point of sale" but sadly, nope. Please help! Thx
New Member
Posts: 3
Registered: ‎08-13-2018

Hollow Knight Plush + Digital Code Purchase; Code not on Receipt - HELP

Hi,

 

I purchased the Hollow Knight Plush + Digital Code from a Best Buy Store today, and the receipt did not contain the digital code. I already see other posts regarding this, so I am not the only one with the issue. Can a representative please message me? I will be glad to provide all the information needed to correct this.

 

Thank you!

 

Marco

New Member
Posts: 1
Registered: ‎11-25-2018

Hollow Knight

Hello

I purchased the Hollow Knight plush and digital code and have no code on the receipt. Is there a solution to this?
New Member
Posts: 1
Registered: ‎11-26-2018

Re: Hollow Knight Plush Digital Code

How can i get my code? I purchased this bundle as well.
Posts: 5,528
Topics: 320
Kudos: 193
Blog Posts: 12
Solutions: 316
Registered: ‎01-21-2014

Re: Help!!! Hollow Knight

Hello everyone,

 

Thanks for reaching out to us about your Hollow Knight plushies and gaming codes. I'm sure you're all eager to start playing, so please forgive the lateness of our reply. You've come to the right place though, as we'd be happy to get you up and running as quickly as possible.

 

If you haven't already, please check your spam/junk/promotions folders in your email inbox for your codes on the off-chance they were routed there by mistake. Should you find yourself still needing assistance after that, please send me your name, email, phone number, and online order number/Customer Service Pin (found on the store receipt). You may do this by logging into the forum and clicking on the blue "Private Message" button included in my signature below.

 

Happy holidays,

Alexandra|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 1
Registered: ‎10-03-2017

Re: Help!!! Hollow Knight

Sent you a message with the info and nothing...

New Member
Posts: 1
Registered: ‎11-28-2018

Re: Help!!! Hollow Knight

same problem