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Member
Posts: 15
Registered: ‎07-20-2017
Accepted Solution

Hello again. I have another order where GCU was removed after the fact.

I had to change payments and got charged the full amount. Please help.

Emerging Expert
Posts: 8,123
Registered: ‎02-25-2013

Re: Hello again. I have another order where GCU was removed after the fact.

I do believe that as of now all GCU accounts have expired.

 



I am not an employee of Best Buy. All opinions and comments are my own.

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Member
Posts: 15
Registered: ‎07-20-2017

Re: Hello again. I have another order where GCU was removed after the fact.


@bobberuchi wrote:

I do believe that as of now all GCU accounts have expired.

 



I am not an employee of Best Buy. All opinions and comments are my own.

 


Please stop, this isn't helping.

Emerging Expert
Posts: 8,123
Registered: ‎02-25-2013

Re: Hello again. I have another order where GCU was removed after the fact.

It is an actuality and a truth.  

 

It is done and gone.  There is no more GCU discounts. 

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 1,595
Topics: 77
Kudos: 264
Solutions: 74
Registered: ‎11-23-2018

Re: Hello again. I have another order where GCU was removed after the fact.

Hey, JanusEgo!

 

Thank you for reaching out to us on our forum for support about your recent order. The last day customers were able to utilize their Gamer's Club Unlocked (GCU) benefits was February 28, 2021. As GCU accounts are no longer active, when you updated your payment method, our system recalculated your total and did not take your discount into consideration.

 

That said, I'd be glad to take a look at that order and document your forum interaction with us in our corporate system. To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.


All the best,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!