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New Member
Posts: 1
Registered: ‎07-15-2022

Haven't received digital codes

I purchased two $10 digital Roblox codes on July 12th, and according to the order status, emails with the codes have supposedly been sent, but I still haven't received anything. I made sure to check every folder, including the spam folder, but still nothing.

Social Media Specialist
Posts: 58
Registered: ‎10-12-2021

Re: Haven't received digital codes

Hello, bro0204,

 

Thank you for stopping by our community forums. I use digital downloads quite a lot and know I would want this order to be completed as quickly as possible. I appreciate you letting us know about this order and would be happy to see what options I may have to assist you.

 

I'd like to begin by checking out this order and will need a bit more information. Can you please send me a private message with your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking on the blue button at the bottom of this post. I look forward to hearing back from you.

 

Thanks, 

J.Ezra|Social Media Specialist | Best Buy® Corporate
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