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Posts: 1
Registered: ‎03-11-2019

Haven't received digital code

How long does it take to receive code for a game? I got ordered two games for my switch this morning and and still haven't gotten an email and the order is still on order recieved when i check the app. I'm in no rush to get the games atm but, i figured i would have had them 5 hours ago.

Posts: 555
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Registered: ‎11-30-2015

Re: Haven't received digital code

Hey There, Umbraxiv!

Thanks for writing to Best Buy, and welcome to the Best Buy Forums!

 

I'm sorry to hear that you have not yet received your new games. I'm sure you're anxious to start playing as soon as possible. I would be happy to review your order and make sure there are no outstanding issues with it. To get started, please send me a Private Message with your full name, email address, and phone number. You can find a link to send a Private Message in my signature.

Thanks,

Fey|Social Media Specialist | Best Buy® Corporate
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