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Posts: 7,635
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Registered: ‎10-10-2012

Re: Cancellation

Maverickneo – if you generated the certificate from points you had earned and it was not a bonus certificate that was given as part of a promotion, you should receive the points back in your account in the time frame I gave previously.

Bill|Senior Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 30
Registered: ‎01-02-2015

Re: Have not received code for Division 2 yet

See that's the thing that places like Best buy and GameStop don't realize they have little to no incentive to buy from them sales are pretty decent on console no matter the platform and getting rid of The gamers club and now people fighting to get their games or the pre-order bonus or the 10 coupon and where a big part of the money flow whether they want to admit it or not.
Member
Posts: 13
Registered: ‎03-14-2019

Re: Have not received code for Division 2 yet

@n8ofsp8ds I can say that i have at least gotten my 10$ from them. Used it to buy Crimes of Grindelwald. Besides the point. Still no real answers here, and i have been on their Twitter every hour since 7am and gotten no reply there either.
Regular Member
Posts: 30
Registered: ‎01-02-2015

Re: Have not received code for Division 2 yet

And communication is key no matter if your retail or not say hey we made a mistake here's whatever percentage off your next order working hard to fix the problem you have to give the people something
Member
Posts: 13
Registered: ‎03-14-2019

Re: Have not received code for Division 2 yet

Agreed. My plan is still to cancel at the store on e I get out of work today and just buy it on the MS store. I lose my preorder bonus, but at least I will have a game to play.
Regular Member
Posts: 30
Registered: ‎01-02-2015

Re: Have not received code for Division 2 yet

Yeah I'm headed that direction as well with all my games anyways
New Member
Posts: 3
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

I JUST GOT MY CODE!!!!!!!!!!!!!!

Member
Posts: 13
Registered: ‎03-14-2019

Re: Have not received code for Division 2 yet

I definitely am now. Already quit going to Gamestop, now I'm done with Best Buy too. 🤷‍♂️
New Member
Posts: 3
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

Just received my game code but not the pre order bonus yet

New Member
Posts: 3
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet