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New Member
Posts: 3
Registered: ‎09-21-2017

Re: Have not received code for Division 2 yet

Yeah, what's the deal here?  Should have gotten this 8 hours ago at least.  Luckily I do have DMC 5 still to play but I wanted to have this done and ready to also download the day 1 patch.  C'mon now guys, what's the hold-up?

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New Member
Posts: 2
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

Still waiting for my code also, Order say "Preparing" also "Awaiting for Approval".  This is my first preorder of digital with Best Buy, and my last (If i dont cancel it) next time will use another retailer or just preorder from console.

Member
Posts: 13
Registered: ‎03-14-2019

Re: Have not received code for Division 2 yet

Sadly, I actually went into the store to do my pre-order, so I don't even have that. It just says "picked up at store".

If I leave work today and still don't have a code, they are gonna owe me a physical copy or I will raise alot of hell at that place.
New Member
Posts: 7
Registered: ‎02-13-2019

Re: Have not received code for Division 2 yet

Agreed. Friend of mine ordered from Amazon and got his code hours later. If we're not allowed to preload, fine. But getting the code after 12:01 AM on release date isn't acceptable. It's a code. Just email it. And if you didn't request enough codes, that's on Best Buy. Still not acceptable.
New Member
Posts: 4
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

I just called customer service, got transferred to geek squad, who transferred to download department, who said they will escalate “my issue” and get back to me in 3-4 hours. Ridiculous.
New Member
Posts: 7
Registered: ‎02-13-2019

Re: Have not received code for Division 2 yet

 
New Member
Posts: 3
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

Aaaaand Best Buy loses another loyal customer. No gamers club, no pre loading major digital releases, no game codes 8 hours after release. GOODBYE!!!
Regular Member
Posts: 30
Registered: ‎01-02-2015

Re: Have not received code for Division 2 yet

Well I got my code for the game March 7th and I know one other person that got it to so they're able to do it but for me I haven't received my pre-order bonus and the last game I pre-ordered I had to call to received it almost 3 days later
New Member
Posts: 7
Registered: ‎02-13-2019

Re: Have not received code for Division 2 yet

I just cancelled and bought elsewhere. Get good Best Buy.
New Member
Posts: 3
Registered: ‎03-15-2019

Re: Have not received code for Division 2 yet

Same boat....still no code and the Cust Reps are essentially idiots! Plus you can't cancel a purchase of a digital download....can you say "fraud"?????? They market it as you'll get it at midnight and nothing, no communication, no updates, just "I've ordered you a code and you'll receive it in 2-4 hours".