Gaming Support

[BostonBtnh]

Hello I’m trying to pre-order halo infinite and receive the free steelbook it was up there the other month and it would add it to my cart but now it does not even show at all anywhere but the advertising is still on the website that you get a free one when you add it to your cart but I can’t find it anywhere anymore.
Please help does anybody know if Best Buy is going to put that back up as a free pre-order bonus again?
I’ve seen this happen with other games where the steelbook is available to preorder the game and then it goes away and then it comes back I’m hoping it comes back for

[bobberuchi]

This probably means they sold out Steel Books and had to yank them from the actual items. 

I expect they will catch up to the advertisement and pull it from there as well. 

I am not an employee of Best Buy. All opinions and comments are my own.

[BostonBtnh]

That’s exactly what I was thinking I’m really hoping that’s not the case and they didn’t sell out that quick usually this happens and then they put it up again I think they sell out of the allotted amount and then they confirm a second order of the steel box and put it back up fingers crossed does anybody else have more info?

[AndrewB-BBY Social Media Specialist]

Welcome back, BostonBtnh,

Thank you for taking the time to visit our community forums again. Halo Infinite looks like a great addition to the Halo series, I'm certainly considering adding a Xbox Series console to my collection. I'd be glad to help you look further into this steel book availability. 

As you mentioned, this steel book is available in limited quantities and are only available while supplies last. I would recommend keeping an eye on BestBuy.com for future updates.

Please let me know if I can help with any other questions at this time!

[BostonBtnh]

Thank you the offer still is on the website so I’m hoping they put it back up