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I hope you're all doing well. I appreciate you taking the time to stop by our community forums to let us know about your experience with this Guardians of the Galaxy pre-order bonus. This game looks really fund and I'm sure looking forward to getting these extra costumes and items added to your account as quickly as possible. A few people have mentioned how to get assistance with these codes but I wanted to make sure everyone was aware.
We are happy to research this situation if you would send us the following information via private message to our Gaming-BBY inbox:
Message Subject: Game Title & Platform
Message Body: Include...
We will then be able to investigate why you may not have received your code or why the one you received did not work and get back to you as quickly as possible. Please make sure that you are sending your message to the Gaming-BBY inbox in an effort to assist everyone promptly and in the proper order. Also, sending multiple messages does not increase response time.
Let me know if I can help with any other questions!
|AndrewB|Social Media Specialist | Best Buy® Corporate|
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