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Regular Member
Posts: 35
Registered: ‎02-18-2016

Re: Guardians of the Galaxy Preorder code

There’s nothing to figure out. They messed up a preorder bonus again. You’d think after 15 years or so of this they’d have it figured out by now. Best you can do is this : https://forums.bestbuy.com/t5/Gaming-Support/Game-Codes-Read-Me-First/td-p/864303
Member
Posts: 15
Registered: ‎06-05-2017

Re: Guardians of the Galaxy Preorder code

I called and they willl send one within 24-48 hours it’s a digital download specialist. Sometimes it’s over complicated and user error usually it’s just Best Buy so I figured I’d ask
Member
Posts: 15
Registered: ‎06-05-2017

Re: Guardians of the Galaxy Preorder code

 
Member
Posts: 15
Registered: ‎06-05-2017

Re: Guardians of the Galaxy Preorder code

Call the 888 number and ask for digital download department. They can’t give you one right then but it at least gets bumped to a specialist and you’ll get it within 48 hours. Best Buy has had this issue a lot over past couple years. I had gamers club so I’d put up with it for the 20% discount but it’s starting to get annoying when there are so many other options out there. Good luck everyone! The game is awesome IMO so far!
Regular Member
Posts: 32
Registered: ‎06-30-2017

Re: Guardians of the Galaxy Preorder code

Same happened to me. A DLC email with instructions, but not code. Very lame. They should send them out ASAP
Regular Member
Posts: 28
Registered: ‎06-14-2010

Re: Guardians of the Galaxy Preorder code

i followed this https://forums.bestbuy.com/t5/Gaming-Support/Game-Codes-Read-Me-First/td-p/864303 and sent a message and within about 10 mintues i got a message back with a preorder code

Member
Posts: 15
Registered: ‎06-05-2017

Re: Guardians of the Galaxy Preorder code

I did that to first before I called but nothing has happened yet. So you must have gotten lucky! Or I got unlucky.
Member
Posts: 20
Registered: ‎11-26-2018

Re: Guardians of the Galaxy Preorder code

I was able to get a key through BestBuy chat. I tried redeeming the code given, but squarenix is taking so long to process the reward.

Regular Member
Posts: 32
Registered: ‎06-30-2017

Re: Guardians of the Galaxy Preorder code

Great, so now not only did I not get the pre-order code, but Bestbuy shipped my game late. OnTrac hasn't even received the package yet and hasn't given me a date. Oh and bestbuy.com shows it's being delivered today aka not happening.

Bestbuy, what is wrong with you lately?
Regular Member
Posts: 38
Registered: ‎04-12-2013

Re: Guardians of the Galaxy Preorder code

@linger4605 Same situation for me regarding the shipping of the game. This is why I only order from Best Buy if I have enough rewards certs to get a game for $5.