11-08-2022 02:29 PM
I pre-ordered God of War Ragnarok for in-store pickup back in August. Currently, it still says, "A release date for your pre-order has not been announced. We'll let you know when it's ready." Will my pre-order be available for pickup tomorrow?
11-08-2022 03:10 PM
11-08-2022 03:31 PM
Mine still says "Awaiting authorization" on the Order Details page (have to click Payment details to the right of the barcode). I got an email from Best Buy last week saying to confirm my card details, and everything is correct there. I searched a bit on Twitter and there are a lot of upset people saying their shipped GoW preorders won't get to them until Nov 11th. Curious if that's what is happening here, too.
11-08-2022 04:19 PM
Good evening, DallasNChains,
Welcome back to our forums! God of War: Ragnarok is easily one of the most anticipated games of the year, and I’m glad you decided to pre-order your copy with us. I know how important it is to be able to play the game from day one, so I can certainly understand you wanting to make sure everything is good to go with your order.
While we don’t anticipate any issues with your order, we’re also unable to speak in absolutes, so I’d be unable to say with 100% certainty your order will be ready for pickup tomorrow. With that said, I highly recommend you control what you can, so be sure the card linked to your order is correct, the funds are available for when our system goes to charge it, and keep an eye on your email inbox for any updates to your order. I’m optimistic you’ll be able to pick up your game without any issues, but if you have any other questions or concerns, please don’t hesitate to let us know.
|SeanM|Social Media Specialist | Best Buy® Corporate|
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