11-05-2021 10:52 AM
But then you lose your $10 preorder bonus. Not a great option, and makes ZERO sense why those who preordered are still sitting here waiting while people that just bought the game are already playing it.
11-05-2021 11:13 AM
Well, I called and they stated there was a "system issue" preventing the codes from being sent. Read about cancelling and re-ordering working. This was strike 3 for me and Best Buy. Been a Platinum, Diamond, Gold Premium MyYourBestBuy member for years and they are failing on all accounts.
I cancelled my order, bought it from the Microsoft (a bit cheaper due to some Microsoft Reward points I had) and it's now installing. Looks like I'll be shopping for games elsewhere in the future.
Shame decent retailers are so hard to find....
11-05-2021 11:15 AM
I reccommend that anyone who has preorder cancel and order elsewhere. Spoke to CS and they said there is an issue w/ their digital fullfilment that is causing this and would be at least 24 hours
11-05-2021 11:19 AM
Finally got mine. Luckily I didn't have to go through the process of cancelling since I used a gift card and a reward certificate. Not sure why this process has to be so frustrating, but it is the norm in my experience with preordering games through Best Buy.
11-05-2021 12:01 PM