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Member
Posts: 17
Registered: ‎12-31-2019

Forspoken Steelbook hasn’t shipped

My game shipped out late last night but there’s been no update on the steelbook (status is still listed as in progress, we’ll let you know when it ships) despite me getting an email on the 17th to review my preorder information that listed the steelbook release as today, the same as the game. Can anyone tell me when I can expect the steelbook to ship?
Posts: 1,839
Topics: 92
Kudos: 296
Solutions: 98
Registered: ‎11-23-2018

Re: Forspoken Steelbook hasn’t shipped

Hello, madmeagen336!

 

Thanks for reaching back out on our forum for support. I can understand wanting to follow up on your steelbook that hasn't shipped yet, as it's an important part of your order! I'm happy to look into this and help.

 

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

Regards,

Allison|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 17
Registered: ‎12-31-2019

Re: Forspoken Steelbook hasn’t shipped

Thank you for the response Allison. I’ve sent you a pm with all the information you asked for
Posts: 1,839
Topics: 92
Kudos: 296
Solutions: 98
Registered: ‎11-23-2018

Re: Forspoken Steelbook hasn’t shipped

Awesome!

 

Thank you for letting me know. I've located your private message to me and will be replying shortly. Please keep an eye on your inbox!

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎01-24-2023

Re: Forspoken Steelbook hasn’t shipped

I will be sending you my info as well. My steelbook has not shipped out and I placed my order awhile ago.
New Member
Posts: 2
Registered: ‎01-24-2023

Re: Forspoken Steelbook hasn’t shipped

Allison,

 

I've PMed you with all the info for my order as well. If you can take a look into this issue for me, thank you!

Member
Posts: 17
Registered: ‎12-31-2019

Re: Forspoken Steelbook hasn’t shipped

According to Allison the steelbooks are on back order and there’s no way of knowing when they’ll ship out. I checked to see if they had any in stock at a store near me (they didn’t) but if I opted for in store pickup it gave me an availability date of Saturday January 28 so take that for what it’s worth.
Posts: 1,081
Topics: 58
Kudos: 137
Solutions: 62
Registered: ‎07-23-2018

Re: Forspoken Steelbook hasn’t shipped

This topic has been moved to its own thread under Gaming Support for further moderation.