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Member
Posts: 10
Registered: ‎06-06-2017

Fire Emblem Three Houses Warfare Edition MISSED Delivery date

This game, Fire Emblem Three Houses Warfare Edition, was released on 7/26/2019 (Friday).  I preordered 2 copies.  Both are for my 2 nephews.  One is going overseas and other is having his 16th birthday.  

 

I pre-ordered them at the same time.  I saw the notifications on their availability and ship out date.  UPS picked up 1 but not the other.  I received 1 on the released date, but the other one was stuck somewhere along the route.  I am torn to choose which one should I give the game to.  I really needed both games this weekend.

 

I am frustrated since this game is already sold out and I have nowhere to find any replacement.  Is there anything Best Buy could do?  Thanks

 
 
 
 
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Member
Posts: 10
Registered: ‎06-06-2017

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

Update:: So, it is now monday 7/29.  The UPS tracking has no update.  The package has not even picked up.  What is going on?  Please help.

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New Member
Posts: 6
Registered: ‎07-26-2019

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

I would call up UPS and have them track it down.
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Registered: ‎12-23-2016

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

Hello, fanism,

 

Welcome back tot he forums. Thanks for reaching out to us about that order. I know how passionate Fire Emblem fans are, and I'd like to look into your order for you.

Please send me a private message by using the link in my signature below this post. If you can include your name, email address, phone number, and order number, I'll review this for you. 

 

Sincerely,

Kyle R|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
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New Member
Posts: 6
Registered: ‎07-26-2019

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

Did you get you second copy?
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Member
Posts: 10
Registered: ‎06-06-2017

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

Thanks Kyle. I just sent you a private message
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Member
Posts: 10
Registered: ‎06-06-2017

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

Hi Mckenzie,

 

Thanks for your concert.  No, I have not received the package.  It's 8/2 now.  The UPS tracking has no movement.  I called them and they said the package is probably lost.  That's super disappointing.  I am very upset.  Smiley Sad

 

 

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New Member
Posts: 6
Registered: ‎07-26-2019

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

So an update that might be your problem. When I talked to the best buy guy, he said mine was on hold and they have been trying to fill it. They only have two left in the company. I wonder if they miss counted the inventory and thus our problem. Hopefully they can get two more copies from Nintendo. I would call into best buy or go in to get a help ticket started like I did.
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New Member
Posts: 6
Registered: ‎07-26-2019

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

So my order got cancelled today and that upset me as I was told it was on hold. I marched into my Best Buy and demanded a manager. He looked around and someone near buy did not pick up there copy. So I finally got my copy today. I would encourage you to do the same if there is no movement or it got cancelled.
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Member
Posts: 10
Registered: ‎06-06-2017

Re: Fire Emblem Three Houses Warfare Edition MISSED Delivery date

That's awesome! I am so happy for you.

We all know most stores were out of stock before the first day in which that's what pre-orders were for. I am still very upset. I could have used the 1 week to get the game at Gamestop but I was stuck with Best Buy and UPS waiting for their "best" solution which was to refund me and waiting to "make sure" the package was really lost. Now, even Gamestop is out of stock already.