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Regular Member
Posts: 33
Registered: ‎03-25-2014

Final Fantasy XIV: Shadowbringers Preorder

The release date for Final Fantasy XIV's newest expansion Stormbringers was announced this week for PC and PS4.  Will you be putting it up for preorder soon?

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Registered: ‎11-29-2016

Re: Final Fantasy XIV: Shadowbringers Preorder

Hey BPHusker,

 

Welcome back to our forums.  It’s always great when publishers continue to produce new content for a game, well after its initial release.  It’s awesome to hear Square Enix has announced a new expansion to Final Fantasy XIV, and I'm happy to hear you're interested in pre-ordering your copy from Best Buy. 

 

While it looks like this recent expansion isn’t currently available for purchase on BestBuy.com, I recommend keeping an eye on our video game hub for any updates in its availability.

 

Thanks for posting,

SeanM|Social Media Specialist | Best Buy® Corporate
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Regular Member
Posts: 33
Registered: ‎03-25-2014

Re: Final Fantasy XIV: Shadowbringers Preorder

Shadowbringers' preorder just showed up this morning, but when I click on Windows, it switches over to Stormblood, which is the current expansion. Why it is flipping from the upcoming expansion to the one that already is released?

 

https://www.bestbuy.com/site/final-fantasy-xiv-shadowbringers-playstation-4/6333570.p?skuId=6333570

 

Posts: 11,140
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Registered: ‎01-03-2013

Re: Final Fantasy XIV: Shadowbringers Preorder

Hi there BPHusker - 

 

Thank you for following up with us! I'm glad to see you spotted that Final Fantasy XIV: Shadowbringers was available for pre-order! I imagine that the standard PlayStation 4 version is the only one available for pre-order of Shadowbringers so far, so when selecting other options, such as the Complete edition or Windows version, you're redirected to the latest available versions of that edition or platform. As this is only a suspicion though, I'm going to confirm this with our support teams and follow up with you once I have more details. 

Thank you for your patience! 

Tasha|Social Media Specialist | Best Buy® Corporate
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Posts: 11,140
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Registered: ‎01-03-2013

Re: Final Fantasy XIV: Shadowbringers Preorder

Hi BPHusker, 

I hope you're doing well! Please know that our teams have let us know that these links shouldn't be working as they are, and they are working on getting these corrected. I apologize for any confusion this may have caused you, and greatly appreciate you bringing this to our attention. I would encourage you to keep an eye on BestBuy.com for these updates. 


Regards, 

Tasha|Social Media Specialist | Best Buy® Corporate
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Member
Posts: 22
Registered: ‎07-12-2010

Re: Final Fantasy XIV: Shadowbringers Preorder

Hello! Slightly related, but I placed my pre-order for the PS4 version and was just making sure that we do also get the Early Access code for pre-ordering through Best Buy? Thanks!
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Registered: ‎10-19-2017

Re: Final Fantasy XIV: Shadowbringers Preorder

Hi siloeyes,

 

Thanks for the great question! When there is a pre-order bonus announced for a game, it should be updated on the product information page on BestBuy.com. While I’m not seeing anything currently for the PS4 copy of Final Fantasy XIV: Shadowbringers, you can always keep an eye on the description for any changes here.  

 

Thank you,

Kayla|Social Media Specialist | Best Buy® Corporate
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Registered: ‎03-07-2019

Re: Final Fantasy XIV: Shadowbringers Preorder

Hello, has there been any update for the pre-order code for FFXIV Shadowbringers? Other players have already received their codes and items.
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Registered: ‎11-30-2015

Re: Final Fantasy XIV: Shadowbringers Preorder

Hey, friends,

 

 It doesn’t appear that we’re participating in a bonus code offer for this title. We’ve reached out to our business team partners to double check. We’d be happy to share an update once we receive their input.

 

Respectfully,

Mariah|Social Media Specialist | Best Buy® Corporate
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Registered: ‎03-07-2019

Re: Final Fantasy XIV: Shadowbringers Preorder

Hopefully this changes. Other wise I’ll be canceling my order to order this from another distributor. A lot of first time players such as myself really stepped into this game for the pre-order items.