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Posts: 1
Registered: ‎12-17-2022

Final Fantasy 7 Crisis Core Pre-Order

Hello,having trouble getting my Pre-Order  bonus, i received the game and stellbook, but haven't received the code for the Pre-Order DLC 

Posts: 303
Topics: 7
Kudos: 50
Solutions: 17
Registered: ‎11-08-2021

Re: Final Fantasy 7 Crisis Core Pre-Order

Hello, akumaLt,


Welcome to our forums! Being a gamer myself, I can understand your frustration when your DLC code doesn't arrive.

I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number


This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.


Aaron G|Social Media Specialist | Best Buy® Corporate
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