09-10-2021 05:05 AM
Hello so i was checking on my account on Far Cry since it close to coming out soon and notice it was Canceled for No Reason which I had with Pre order wiith Bday coupon which drop the price to $107.99. So there anyway re activate the order since the coupon Expire long time ago, since it was not my fault ?
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09-10-2021 07:07 AM
I believe it says on the b day coupon that it needs to be used before a certain time.
If you used the coupon on a pre-order and you coupon has expired then it would cause your order to cancel.
09-12-2021 05:23 PM
Allow me to wish you a belated Happy Birthday! Pre-ordering a new video is a great gift to yourself. I understand having the pre-order cancel unexpectedly like that would not be a welcome situation.
I'd like to look into this with you to see what happened with the order and what options I may have to assist. Can you please send me a private message with your name, phone number, email address, and the order number? To send the message, you can simply use the button in my signature below.