Add Product

Search Results:

Reply
New Member
Posts: 4
Registered: ‎01-14-2014
Accepted Solution

Far Cry 6 Ultimate Edition Pre order Canceled for No Reason

Hello so i was checking on my account on Far Cry since it close to coming out soon and notice it was Canceled for No Reason which I had with Pre order wiith Bday coupon which drop the price to $107.99. So there anyway re activate the order since the coupon Expire long time ago, since it was not my fault ?

Valued Expert
Posts: 8,188
Registered: ‎02-25-2013

Re: Far Cry 6 Ultimate Edition Pre order Canceled for No Reason

I believe it says on the b day coupon that it needs to be used before a certain time. 

 

If you used the coupon on a pre-order and you coupon has expired then it would cause your order to cancel.

 



I am not an employee of Best Buy. All opinions and comments are my own.

 

 

I am not an employee of Best Buy and all opinions left on this forum are my own. Please leave Kudo’s if you like a post or click Accept as Solution if a post answers your query.
Posts: 2,042
Topics: 210
Kudos: 72
Solutions: 52
Registered: ‎07-06-2009

Re: Far Cry 6 Ultimate Edition Pre order Canceled for No Reason

Hello, Onlinekiller,

 

Allow me to wish you a belated Happy Birthday! Pre-ordering a new video is a great gift to yourself. I understand having the pre-order cancel unexpectedly like that would not be a welcome situation. 

 

I'd like to look into this with you to see what happened with the order and what options I may have to assist. Can you please send me a private message with your name, phone number, email address, and the order number? To send the message, you can simply use the button in my signature below. 

 

Sincerely,

Melissa|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!