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New Member
Posts: 6
Registered: ‎11-06-2018

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

Best Buy is the seller of the product in question, they have a responsibility to their customers (us) and Bethesda has a respobsility to Best Buy. The concept that only the creator/manufacturer of a good is the only one responsible in the sales chain is preposterous. Best Buy posted those images, are they supposed to blindly sell goods with no repercussions? Also WE HAVE gone to Bethesda and they have flatly told customers to pound sand in essence.
Regular Member
Posts: 47
Registered: ‎09-05-2012

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

Well, Bethesda made a statement. They'll just give $5 worth of in game currency. That's just an insult. Yeah, I think I'm going to do a chargeback for product not as described unless Best Buy reaches out on this.

New Member
Posts: 6
Registered: ‎11-06-2018

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

If you have GCU be careful with a chargeback you would quickly lose the ability to use that! I would give Best Buy a chance to sort all this before filing that personally (you do you tho :-)...) They have been receptive to similar issues to this before.
Regular Member
Posts: 47
Registered: ‎09-05-2012

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

Yeah, I plan to call during hours tomorrow. Like I said, I'd accept the offer they made to you. For me this is a like 10% issue (like the game is 40% of it, helm is another 40%, then the rest of the stuff is a mix of the remaining 20%).
Regular Member
Posts: 47
Registered: ‎09-05-2012

Fallout 76 Power Armor Edition bag false advertising

I'm wondering if anything can be done about this false advertising. The store's page listed it'd come with a canvas bag buy I got a nylon bag. I've tried calling Best Buy's support but they were unable to help me in any way. Also I notice the store page for it has been removed (along with my review of the item).

New Member
Posts: 2
Registered: ‎11-30-2018

Return question

I ordered the PC Fallout 76 Power Armor Edition, what was advertised on the BestBuy.com website says it would have a canas bag and it only came with a nylon bag, i'd like to return my order even though it's considered software.

New Member
Posts: 2
Registered: ‎11-30-2018

Re: Return question

Where is the bestbuy.com Customer service response to all of this?
New Member
Posts: 6
Registered: ‎11-06-2018

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

Wondering the same!
Posts: 5,232
Topics: 76
Kudos: 441
Blog Posts: 13
Solutions: 454
Registered: ‎07-27-2015

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

Hello Everyone – 

 

We know how much you were looking forward to getting your Power Armor Editions of Fallout 76 and we’re sorry for any disappointment around the included bag. Please know that Bethesda has provided a response to this concern, which can be found here

 

Regards,

Michael|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Regular Member
Posts: 47
Registered: ‎09-05-2012

Re: Fallout 76 Power Armor Edition Bag (false advertisement)

$5 in microtransaction currency isn't an acceptable replacement. I don't accept that in place of what I actually ordered.