08-12-2022 11:25 PM
I am sorry to hear you did not get a reply. Please note that Best Buy operates on multple platforms and that sometimes there can be a delay in responses. If you did reach out to them on another platform I would continue the conversation there as posting to multiple platforms may delay the response process or confuse the Social Media reps
08-15-2022 08:46 AM
Thank you for your patience. I have responded to your private message and I'll will be connecting with you through that conversation going forward.