08-01-2022 04:28 PM
I purchased an EVGA - NVIDIA GeForce RTX 3080 12GB FTW3 ULTRA graphics card from BestBuy.com on 07/13/22 for an in-store pickup (the only option available) and picked up 07/15/22. I have not recieved any emails with my bundle code for the Face Your Demons Game Bundle.
I've tried the chat support once, and also twice called customer service with no help..Just getting "accidentally disconnected."
Solved! Go to Solution.
08-01-2022 04:43 PM
Thanks for checking in with us. It is always nice when a purchase comes with a bonus promotion, and I am sorry to hear you have not received the code for the game. I understand why you’d be seeking guidance and support. I’d be happy to see if I may have any resources available to assist.
When convenient, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. If you happen to have the order number, that information would also be helpful.
To send a Private Message, simply use the darker blue icon, which is located across from my signature.
08-02-2022 08:38 AM
Thanks so much for the update. I'm relieved to know the code worked, and I appreciate you allowing me the opportunity to help with a resolution. If you need support in the future, please don't hesitate to reconnect with our team. We look forward to serving you again soon.
Enjoy your day!
08-06-2022 06:27 PM
This topic has been moved to its own thread under Gaming Support for further moderation.