07-21-2022 12:34 AM
Hello, I purchased a 3080 Fe gpu several days ago and was suppose to get a digital code to get 2 games and 2 dlc for free. After talking to several people on the phone it never got resolved so i just returned the GPU.It didnt even show it on the reciept. So i gave it another attempt and this time it shows that i purchased the gpu with the freee dlc but i still havent been sent it and the receipt says ive been emailed already about it when i have not. Ive checked junk mail ext.... and it wasnt there> Could use some help with this issue
Solved! Go to Solution.
07-21-2022 08:29 AM
Good Morning, zc123.
Thank you for reaching out to us on the Best Buy Community Forums. I am a huge PC gamer, so I definitely understand how important it is to properly receive any digital gifts or game codes when purchasing new components. I would be happy to look further into this for you. Please send me a private message with your full name, phone number, email address, and order number.