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Posts: 2
Registered: ‎08-01-2022
Accepted Solution

Face Your Demons Game Bundle

Hello,

 

I purchased an EVGA - NVIDIA GeForce RTX 3080 12GB FTW3 ULTRA graphics card from BestBuy.com on 07/13/22 for an in-store pickup (the only option available) and picked up 07/15/22. I have not recieved any emails with my bundle code for the Face Your Demons Game Bundle.

I've tried the chat support once, and also twice called customer service with no help..Just getting "accidentally disconnected."

Please help? 

Posts: 1,015
Topics: 57
Kudos: 132
Solutions: 55
Registered: ‎07-23-2018

Re: Face Your Demons Game Bundle

Hello, Angelstra, 


Thanks for checking in with us. It is always nice when a purchase comes with a bonus promotion, and I am sorry to hear you have not received the code for the game. I understand why you’d be seeking guidance and support. I’d be happy to see if I may have any resources available to assist. 


When convenient, please send me a Private Message. For verification purposes, please include your full name, email address, and telephone number. If you happen to have the order number, that information would also be helpful. 


To send a Private Message, simply use the darker blue icon, which is located across from my signature. 


Best, 

Sarah|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎08-01-2022

Re: Face Your Demons Game Bundle

Wow, I never expected to get this resolved so soon. The code worked perfectly, and am downloading these games now. I'll be able to play them by tonight!

 

Thank you!

Posts: 1,015
Topics: 57
Kudos: 132
Solutions: 55
Registered: ‎07-23-2018

Re: Face Your Demons Game Bundle

Hello again. 

 

Thanks so much for the update. I'm relieved to know the code worked, and I appreciate you allowing me the opportunity to help with a resolution. If you need support in the future, please don't hesitate to reconnect with our team. We look forward to serving you again soon. 

 

Enjoy your day! 

Sarah|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
Posts: 1,015
Topics: 57
Kudos: 132
Solutions: 55
Registered: ‎07-23-2018

Re: Face Your Demons Game Bundle

This topic has been moved to its own thread under Gaming Support for further moderation.