Gaming Support

[zc123]

Hello, I purchased a 3080 Fe gpu several days ago and was suppose to get a digital code to get 2 games and 2 dlc for free.  After talking to several people on the phone it never got resolved so i just returned the GPU.It didnt even show it on the reciept.  So i gave it another attempt and this time it shows that i purchased the gpu with the freee dlc but i still havent been sent it and the receipt says ive been emailed already about it when i have not.  Ive checked junk mail ext.... and it wasnt there>  Could use some help with this issue 

[Bobby-BBY Social Media Specialist]

Good Morning, zc123.

Thank you for reaching out to us on the Best Buy Community Forums. I am a huge PC gamer, so I definitely understand how important it is to properly receive any digital gifts or game codes when purchasing new components. I would be happy to look further into this for you. Please send me a private message with your full name, phone number, email address, and order number.

Kindest regards,

[zc123 · Accepted solution]

Thank you for your helpBobby. You fixed the problem.